Ask Concierge

2Shaun -Ryan -Profile -Photo -June -2014

The Concierge Service at SkyCity Hotel is free. Our service comes included with your room rate. The Concierge is your friendly local expert, who can not only assist you with just valet parking and luggage, but we are also trained to help you with:

  • Arranging transfers
  • Recommending things to see and do
  • Recommending and making restaurant reservations
  • Finding lost airline luggage
  • Helping you with travel itineraries
  • Helping plan that special occasion
  • Hosting business meetings and events
  • Fixing stuff
  • Finding stuff
  • Planning stuff
  • The Concierge team will accommodate any request; so long as it is legal, moral, or humanly possible.

The golden keys worn on the lapel of a Les Clefs d’Or Concierge, signify that the Concierge will serve you with the utmost professionalism at all times. Les Clefs d’Or (translated to “Golden keys”) is a professional association of hotel concierges, with approximately 4,000 members working in over 80 countries and 530 destinations.

Please don’t hesitate to contact the Concierge at SkyCity Hotel, prior to, or during your stay. We remain at your disposal should you require any assistance.


DDI +64 9 363 6280

Mobile +64 21 528 817

Corner Victoria and Federal Streets
Auckland 1010
New Zealand