Ask Concierge

Whether you are a first-time guest, or a friend we've met before – we are excited to welcome you to SkyCity Hotel. Everything's right here!

Our complimentary Concierge Services are designed to enhance your stay - just one way we make your experience memorable and special! We are here to offer you a warm, friendly, and expert touch, going beyond valet parking and luggage assistance. Come down and see us for assistance with:

• Arranging transfers for your convenience
• Suggesting exciting things to see and do nearby
• Recommending and securing reservations at the best restaurants/bars
• Assisting with lost luggage
• Helping with travel itineraries, big or small
• Making your special occasions even more memorable
• Hosting your business meetings and events with ease
• Fixing things that you bring to our attention
• Helping you find anything you might be looking for
• Assisting with planning whatever you need
• The Concierge team at SkyCity Hotel is dedicated to accommodating any request - if it's legal, moral, and possible, we'll do our best to make it happen!

The golden keys worn on the lapel of a Les Clefs d'Or Concierge, signify that the Concierge will serve you with the utmost professionalism at all times. Les Clefs d'Or (translated to "Golden keys") is a professional association of hotel concierges, with approximately 4,000 members working in over 80 countries and 530 destinations.

Feel free to reach out to our Concierge team anytime – before, during or after your stay. We're here to assist you and ensure your experience is truly unforgettable!