SkyCity Hotel. Everything's right here.
Escape to a hotel where exceptional experiences happen every day. A place where you can enjoy genuine Kiwi hospitality and modern, spacious accommodation.
Explore the sights and sounds of vibrant Auckland, including the iconic Sky Tower. Pamper yourself at rejuvenating spa facilities. Experience magnificent dining with over 20 restaurants, cafes and bars close by, not to mention theatres and the exciting SkyCity Casino. Before you return, relax and refresh with our world-class facilities and services, where your comfort is our priority.
Escape to a hotel where exceptional experiences happen every day. A place where you can enjoy genuine Kiwi hospitality and modern, spacious accommodation.
Explore the sights and sounds of vibrant Auckland, including the iconic Sky Tower. Pamper yourself at rejuvenating spa facilities. Experience magnificent dining with over 20 restaurants, cafes and bars close by, not to mention theatres and the exciting SkyCity Casino. Before you return, relax and refresh with our world-class facilities and services, where your comfort is our priority.
Is parking inclusive with accommodation?
Some hotel packages or offers include parking, please check your confirmation for what is included in your booking.
Parking options:
- Valet parking is available at a charge of NZ$60.00 per night for unlimited car retrievals.
- Self parking is available at a charge of NZ$35.00 per exit, a minimum of NZ$35 per day
- Short-term hotel guest parking (five hours or less) is available, please see the hotel Concierge for Super Saver parking rates.
What are the breakfast options available for hotel guests?
The breakfast restaurant for SkyCity Hotel and The Grand is The Terrace located on Level 7 of The Grand by SkyCity. For current pricing please visit The Terrace. There are other breakfast options at SkyCity. Please check with our team at check-in as to which restaurants are serving during your stay.
What is the check-in and check-out time?
Guaranteed check-in time starts from 3pm and check-out time is 11am.
Can I please have an early check in or late check out?
We would be more than happy to note an early check-in request against your booking; however as a request this is subject to availability and cannot be confirmed until arrival. To guarantee an early check-in you would be required to book the night prior to your arrival date.
We can offer you a late check-out on complimentary basis up to midday. However, a check-out after midday would be available at a surcharge of NZ$30.00 including GST per hour basis up to 3pm. After 3pm a full night's accommodation charge will be applicable.
Does SkyCity Hotel have a swimming pool?
SkyCity Hotel does not have a swimming pool. The Grand by SkyCity has a heated lap pool, spa and sauna.
Can I leave my bags in storage after check-out?
Yes, we can arrange baggage storage post check-out at the concierge’s desk without any charge. Please contact the concierge team after check-out.
Can I book a group?
Yes, we offer great rates for groups for any occasion.
Groups booking less than 9 rooms: Email hotel.reservations@skycity.co.nz
Groups booking 9+ rooms: Email hotelgroupreservations@skycity.co.nz
Why choose us?
- Enjoy a dedicated account manager with local knowledge and recommendations to make your stay a memorable one
- Competitive rates for Hotel rooms and Breakfast add-ons
- Two first-class hotels to choose from to suit every guest and every budget
- When you stay with us, you have the very best of Auckland on your doorstep
What are the terms and conditions of staying at either hotel?
Terms and conditions of booking and staying can be found here.
Why book direct?
Here are plenty of reasons to book directly with SkyCity Hotels.
Availability
Our website will have the last rooms that are available. If you're looking for last minute bookings then we'll have the rooms that other sites don't have access to.
Book what you want
The full range of rooms and packages is available on our site that you won't find elsewhere. Plus, if you need to add an airport shuttle, valet parking or breakfast you can do that right here too.
Personalise your stay
If you've got a special occasion to celebrate or are looking for something a little outside of the ordinary, then we can help you. From helping plan engagements to surprises with all the finer details, we can assist in making your moment an incredible one.
Book now, pay as you leave
SkyCity Auckland is a large entertainment destination and if you're staying in one of our hotels you'll find that you can charge some of your experiences with us to your room key card and pay at the end of your stay. That includes the Federal Street dining precinct, Sky Tower admissions and treatments at East Day Spa.